Customer Service Representative

Laura Miller

Laura has been with Paragon since 2003. She was a ceramic studio owner and instructor for 12 years as well as an award-winning ceramist. She has owned and operated Paragon kilns for 14 years. Not only does she have years of in-the-field experience, but her enthusiasm is contagious.

What do you do outside Paragon?
In my free time, I enjoy chatting online, I like to play with my “baby,” April (my Schnauzer) and my cat, Mama Kitty. I also spend a lot of time with my hubby, Gary.

What do you find most interesting about kilns?
The look on a child’s face when they see their finished piece comes out of a kiln.

What are your favorite types of kiln-fired ware?
Fused glass, glass beads, and raku.

What do you find most interesting about working at Paragon?
I enjoy the relationship that a customer service rep has with Paragon’s distributors. They trust the customer service reps to process their orders and take care of their business. I also enjoy the atmosphere, because since we work 10-hour shifts, Paragon is sort of like a “home away from home.”

Factory Tour

Tour the Paragon Kiln Factory

Paragon Industries, LP

Custom and standard Kilns and Industrial Furnaces for ceramics, pottery, heat treating, enameling,
dentistry, laboratory, and glass fusing.

Better Designed Kilns from Paragon Industries!

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